This policy explains how we handle your personal data when you use packetlossboost.com.
01Who is responsible
Packetloss Boost, based in Italy. For any privacy request, contact support@packetlossboost.com.
02What we collect
- Contact and order details (name, email, order information).
- Information you give us to carry out the service (for example your in-game details).
- Payment is handled by our payment provider; we do not receive or store your card number.
- Basic technical and cookie data when you browse the site.
03Why we use it
To process and deliver your orders (performance of our contract with you), to provide support, to meet legal obligations, and, where relevant, with your consent (for example cookies).
04Who we share it with
Only the providers needed to run the store and deliver your order, such as our e-commerce platform (Shopify) and our payment provider. We do not sell your data.
05How long we keep it
For as long as needed to provide the service and to meet legal and accounting obligations, then we delete it.
06International transfers
Some providers may process data outside the EU under appropriate safeguards.
07Your rights
You can ask to access, correct, delete, restrict or port your data, or object to its use. You can also complain to the Italian Data Protection Authority (Garante per la protezione dei dati personali). To exercise your rights, email support@packetlossboost.com.